Privacy Policy

Introduction

Welcome to Outdooresta ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Communication Data: Messages, reviews, feedback, and customer service interactions
• Location Data: GPS coordinates, check-in locations (with your consent)

Non-Personal Information

We automatically collect certain information about your device and browsing behavior:

• Technical Data: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use your information for the following purposes:

Service Provision

• Process bookings, reservations, and transactions
• Provide customer support and respond to inquiries
• Deliver outdoor adventure services and experiences
• Send booking confirmations and service updates

Communication

• Send promotional materials about outdoor activities and special offers
• Provide newsletters and updates about our services
• Respond to your questions and feedback
• Send important notices about policy changes

Business Operations

• Improve our website functionality and user experience
• Analyze usage patterns and trends
• Conduct market research and customer surveys
• Prevent fraud and ensure security
• Comply with legal obligations

Marketing and Advertising

• Personalize content and recommendations
• Display targeted advertisements
• Measure advertising effectiveness
• Conduct promotional campaigns

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing
• Email marketing services
• Website analytics
• Customer support systems
• Adventure tour operators and guides

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights and safety.

Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure
• Regular security audits and assessments
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Correction

• Request access to your personal information
• Update or correct inaccurate information
• Request a copy of your data in a portable format

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain uses of your information

Communication Preferences

• Opt-out of marketing communications
• Manage cookie preferences
• Unsubscribe from newsletters

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. We use:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors use our website to improve performance.

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings or our cookie consent tool.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

If you are located outside of United States of America, please note that your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of United States of America. Any disputes arising from this policy will be resolved in the courts of United States of America.